We view our relationship with VARs as a service partnership.
When your customer orders a network
system - hardware and software - they look to you for long-term, high quality
service. Atkin/Jones offers an unparalleled service partnership to resellers of
critical business applications.We are prepared to act as your network
system service department, providing installation , preventive
maintenance, and emergency service to your
customers.You will receive a portion of our fees
through contract profit sharing, referral commissions for non-contract service,
and reduced pricing for any technical services you require.Dedication and Trust
We're dedicated to serving your customers
Atkin/Jones is an independent computer service organization. We specialize in Intel-based networks and have limited our service area to
southern California. Our technical staff has extensive training in Microsoft
NT, Novell Netware, SCO Unix, PICK Systems products, and various desktop
operating systems.We maintain a complete inventory of burned-in subsystems and working spares.
We do the testing ourselves, so we know that our backups will work before we go
into the field.We're a partner you can trust
Some service technicans point a finger at software whenever they face a problem
they don't know how to solve. This puts users in an uncomfortable position and
damages the VAR's reputation. We encourage cooperation behind the scenes to find
the best solution to the problem at hand.
"Close cooperation between the network service organization and the application software provider are key to end-user satisfaction."
- Wendell Wendell Sawyer, Alpine Systems, Inc.
SERVICES
INSTALLATION
PREVENTIVE MAINTENANCE
EMERGENCY SERVICE
Read about a successful customer relationship:
USER PROFILE